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Organizations are ruled by business processes. Some of these business processes are obvious and explicit, such as the processes by which customers buy products or companies procure supplies. Others are more implicit, such as those processes involved in employee management or IT service administration.AI process automation may simplify some workflows by improving the existing automated processes and enabling a wider class of processes to be encoded into systems so they can be effectively managed, improved and made more efficient.
Intelligent Automation (IA) is a combination of Robotic Process Automation (RPA) and artificial intelligence (AI) technologies which together empower rapid end-to-end business process automation and accelerate digital transformation.
To extend the horizons of business process automation by an order of magnitude, Intelligent Automation combines the task execution of RPA with the machine learning and analysis capabilities of automatic process discovery and process analytics as well as cognitive technologies, like computer vision, Natural Language Processing, and fuzzy logic.
Intelligent Automation spans the entire automation journey—discovery, automation, optimization—automating any front- or back-office business process, and orchestrating work across combined human-bot teams.